Terms of Service
This website is operated by Angela Gann Store, owned and managed by Angela Gann Store LLC. Throughout the site, the terms “we”, “us”, and “our” refer to Angela Gann Store.
By accessing this website and purchasing products from us, you agree to be bound by the following Terms and Conditions.
These Terms apply to all users of the website, including browsers, customers, merchants, and contributors of content.
Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, you should not access the website or use our services.
Section 1 – Products
Angela Gann Store primarily offers digital products, but may also provide physical products in certain cases.
Physical products may include apparel such as T-shirts, hoodies, sweaters, and other lifestyle items.
Digital products may include downloadable files, templates, digital designs, and embroidery files.
All product descriptions and images are provided for informational purposes. We make every effort to display products accurately, but actual colors or details may vary depending on your device.
Section 2 – Order Processing
All orders are processed only after successful payment confirmation.
Processing Time:
Orders are typically processed within 1–3 business days before production, shipment, or digital delivery.
Once an order has entered the processing or production stage, changes or modifications may no longer be possible.
For digital products, delivery timelines vary depending on the product type.
Digital files are typically prepared and made available within 24 to 48 business hours after purchase.
Section 3 – Shipping and Delivery
Physical Products:
After production is completed, your order will be shipped to the provided delivery address using trusted logistics partners.
Estimated shipping time:
7–10 business days
Total estimated delivery time:
10–15 business days (including production and shipping)
Please note that all delivery times are estimates and may vary due to circumstances beyond our control, including but not limited to:
- customs clearance procedures
- international transportation delays
- local courier delays
- peak seasons or holidays
- unforeseen logistics disruptions
Tracking:
Once your order has been shipped, a tracking number will be provided so you can monitor the delivery status.
Shipping costs and final delivery estimates will be displayed at checkout.
Digital Products:
Digital products do not require shipping and are delivered electronically.
Digital files are typically prepared and made available within 24 to 48 business hours after purchase.
Section 4 – Order Cancellation
Orders for physical products may only be canceled if they have not yet entered processing, production, or shipping.
If you need to cancel an order, please contact us as soon as possible. Cancellation requests are subject to the order status at the time of the request.
For digital products:
- Orders cannot be canceled once processing has begun or once the file has been delivered or made available
- Cancellation is only considered if the digital product has not been delivered within 48 business hours after purchase
- Issues related to incorrect, defective, or unusable files are handled under our Return and Refund Policy and are not considered valid reasons for cancellation
Section 5 – Returns and Refunds
Return or refund requests are reviewed on a case-by-case basis.
Requests may be considered under the following situations:
- The digital product is not delivered
- The digital file is corrupted or cannot be accessed
- The item arrives damaged during shipping
- The item received is incorrect
- The item received is significantly different from the product description
Customers may be required to provide photo, video, or screenshot evidence.
If approved, refunds will be issued to the original payment method.
For digital products, refunds are generally not available once the product has been delivered, accessed, or downloaded, except where required by applicable law.
Section 6 – Product Quality
If a physical product arrives damaged or defective, please contact us within 7 days of delivery.
We will review the issue and provide an appropriate resolution whenever possible.
For digital products, we provide support and assistance after purchase to help resolve any issues related to the file.
Section 7 – Intellectual Property
All content on the Angela Gann Store website, including product designs, digital files, images, graphics, and text, is the property of Angela Gann Store LLC.
Digital products are intended for personal use only unless otherwise stated.
Unauthorized copying, redistribution, resale, or commercial use is strictly prohibited.
Section 8 – Limitation of Liability
We do not guarantee that the use of our website or services will be uninterrupted, secure, or error-free.
Angela Gann Store shall not be liable for any direct or indirect damages resulting from the use of our website, products, or services.
Section 9 – Changes to Terms
We reserve the right to update, modify, or replace these Terms and Conditions at any time.
Changes will be posted on this page. Continued use of the website constitutes acceptance of those changes.
Section 10 – Contact Information
If you have any questions about these Terms and Conditions, please contact us:
📧 Email: support@angelagann.com
📞 Phone: +1 3232508061
📍 Address: 301 Brookridge Dr, Rolla, MO 65401
Angela Gann Store LLC